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When I started Positivity by Post in May 2020, I never imagined what it would become.
It began as a simple idea during a very uncertain time. The world felt heavy, people were isolated, and so many were struggling in silence. I just wanted to do something small to remind people that they weren’t alone. So I sent out a few care packages… and then a few more… and then it grew into something far bigger than I ever expected. Since then, over 3,000 packages have been sent across the UK. 3,000 people, each with their own story. 3,000 moments of kindness, connection, and hope. Every message, every application, every thank you note has stayed with me. Some stories were incredibly difficult to read. Others were full of strength and resilience. All of them reminded me why this project matters. Along the way, I also started supporting local causes—food banks, community kitchens, rape crisis services, and other projects doing vital work in the community. Seeing that impact up close made me realise just how powerful local support can be. Over time, the number of requests coming in from across the UK grew to a point where it simply wasn’t sustainable. Recently, I was faced with over 300 requests at once, and as a small, one-person led project, I just couldn’t meet that level of demand. It was overwhelming, and I knew something had to change if Positivity by Post was going to continue at all. Positivity by Post has always been a small, heart-led project, and I want to protect that. I don’t want it to become something rushed, overwhelming, or impersonal. So, after a lot of thought, I’ve made the difficult but necessary decision to close the UK-wide application form. I’ve decided it’s time for a new chapter... Focusing on the local community Positivity by Post will be focusing on supporting people within Hinckley and Bosworth, working more closely with local organisations and community projects. Instead of an open UK-wide application form, care packages will now be offered through referrals from trusted local organisations. This will help make the project more sustainable and allow me to create a deeper, more consistent impact close to home. Why this change matters This decision hasn’t been easy. I wish I could support everyone who reaches out. But the reality is that Positivity by Post has always been run by one person, with limited time, energy, and resources. This new approach means:
To those who donated, volunteered, or shared posts. To the organisations who welcomed me in and let me support their work. You are the reason this project has reached over 3,000 people. You are the reason it still exists today. This isn’t the end of Positivity by Post. It’s just a new chapter - one that’s a little smaller in reach, but deeper in impact. With love, Charlotte xx
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